Cancellation And Refund Policy

 

a. Goods or Service once sold is not exchangable and no cash refund will be issed for the same.

 

b. Softwares, books, DVDs once sold are not exchangeable. However if the said product is damaged or not functioning or any page is missing from the book or having any serious manufacturing defect then we will exchange the goods with the new one. However you need to send the defective goods to us to get it exchanged. If the same is being damaged with human in intervention (like burnt, scribbled, scratched …etc) from buyers end then it will not be exchanged with the new one. only manufacturing default items and transit default items will be exchanged .

 

c. Smart finance Reserve all the rights to change,modify the above mentioned policy

 

Password policy for our educative software

 

1. for one product or package bought in the name of a single buyer only one password will be issued and the password will work in one computer only

 

2. password once issued for one computer can not be cancelled and user need to buy additional licence for new system.

 

3. password will be issued only through the e-mail by submitting the following information a.machine id generated by our software b. date of purchase c. buyers name d. software name e. payment transaction id

 

4. all buyers need to activate the software within one week of purchase . no password will be issued if the buyer asked for the same after 1 month of purchase

 

5. once the password is issued ,it is at the users risk to preserve the password for future use. Same will not be done by us